An AI agent that answers like your best rep
Build a trainable AI voice agent with your own greeting, voice and knowledge base, then drop it into an inbound call flow or hand it an entire outbound campaign. It sounds like your brand because you are the one who trained it.
Put an AI agent behind a single IVR option, or let it own the whole call. You decide how much it handles.
What you get with AI Voice Agents
Trainable agents
Give the agent a system prompt, a greeting and a language, and it handles calls the way you would brief a new hire.
Voice cloning
Build an AI voice that matches your brand instead of a generic text to speech voice.
Knowledge base
Load reference material so the agent answers accurately and consistently on every call.
Drop into any call flow
Put an AI agent behind one IVR option for after hours, or let it answer the whole line.
Runs entire campaigns
Point an AI agent at a contact list and let it dial, talk and disposition on its own.
Human handoff
Escalate to a live agent mid conversation the instant a call needs a person.
Every AI call recorded
The same recording and reporting as a human agent call, so nothing about the agent is a black box.
Multi language
Give an agent the language and tone to match whoever picks up the phone.
Train once, deploy everywhere the phone rings.
Write a system prompt the way you would brief a new hire, build or clone a voice that matches your brand, and load a knowledge base of the answers customers actually ask for. The same agent can sit behind one IVR button for after hours calls, or run an entire outbound campaign end to end.
- Custom system prompt, greeting, voice and language
- Knowledge base for accurate, on brand answers
- Works inbound in a call flow or outbound on a full campaign
- Every AI call recorded and reported like any other
AI Voice Agents questions
Does the AI agent sound robotic?
No. Agents can use a cloned voice built to match your brand rather than a generic text to speech voice, and you write the prompt and tone yourself.
Can it hand off to a real person?
Yes. An AI agent can escalate a call to a live agent the moment the conversation needs one, without the caller having to repeat themselves.
Can an AI agent run an entire outbound campaign?
Yes. Point an AI agent campaign at a contact list the same way you would a human power dialer campaign, and it dials, talks and dispositions calls on its own.
Is every AI call recorded?
Yes. AI agent calls are recorded and reported exactly like a human agent's calls, so supervisors can review exactly what was said.
Ready to put your phones in the cloud?
Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.