Your entire phone system, in the cloud
Unlimited extensions, free calling between branches and multi country dialing, with routing, recording and softphones each covered in depth on their own pages. It is the cloud phone system businesses in Pakistan switch to when the old PBX box finally gives up.
One business number that rings your whole team, in any office or at home.
What you get with Cloud PBX
Unlimited extensions
Give every desk, mobile and branch its own extension on a hosted IP PBX. Adding a new one takes seconds, not a technician visit.
Nothing in your office
No PBX or PABX box, no wiring, no maintenance contract. The system survives office moves, load shedding and growth without a cable being pulled.
Routing and IVR
Drag and drop call flows, menus, departments and business hours. See Call Routing & IVR.
Recording built in
Every call recorded automatically and kept to your retention policy. See Call Recording.
Web, desktop or deskphone
Browser web phone, Windows app or any SIP handset. See Softphone & Agent Apps.
Multi-country calling
Dial and receive across multiple countries, with number formatting and routing handled automatically.
Internal dialing controls
Extension to extension dialing inside a company, with per company control over whether dialing across companies is allowed at all.
Free internal calling
Extension to extension calls between Karachi, Lahore and Islamabad cost nothing. Ever.
Three extensions or three hundred
Scale is a configuration change, not a procurement cycle. Add seats the day you hire them.
No PBX box. No wiring. No maintenance contract.
A traditional PBX means capital expenditure, a technician on call, and a system that dies when the office moves. CloudCall runs entirely in the cloud, so your phone system survives office moves, load shedding and growth without a single cable being pulled.
- Live within 24 hours of signup
- Keep your existing PTCL or mobile numbers
- Scale from 3 extensions to 300 with no new equipment
- Per second billing with a live balance in the portal
One company, one number, every branch connected.
Point every DID you own at one smart call flow. Head office sees the whole picture while each branch keeps its own extensions, queues and greetings. Transfers between cities work exactly like transfers between desks.
- Route by city, branch or department
- Central dashboard across all locations
- Per branch answer rates and missed call tracking
- Custom greetings recorded per department
Cloud PBX questions
What is a cloud PBX?
A cloud PBX, also called a hosted IP PBX or cloud telephony system, is a VoIP business phone system that runs in a data center instead of a box in your office. Your team connects over the internet from laptops, mobiles or IP phones, which means extensions, transfers, IVR menus and call recording work from anywhere in Pakistan.
Can I keep my existing number?
Yes. Your existing PTCL landline or mobile numbers can be pointed at CloudCall, so customers keep dialing the number they already know while the calls are handled by the cloud phone system.
How long does setup take?
Most businesses are live within 24 hours. We configure your number, extensions, IVR and call flow, then train your team on the portal.
Do I need special phones?
No. Agents can use the browser based web phone, the CloudCall Phone desktop app for Windows, or any standard SIP IP phone. There is no hardware you are required to buy.
Ready to put your phones in the cloud?
Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.