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Features · Cloud PBX

One number for your whole office

Every person on your team gets their own line, even if they work in different cities. Customers only need to remember one number, and it always rings the right person. Calling between your own team members is completely free.

Works the same from head office, a branch, or someone's phone at home.

Company Number
021-383840441 number · 24 extensions
Incoming call · 0300-1234567 Ringing Reception · Karachi HQ
Ringing
RE
ReceptionExt 1001 · Karachi HQ
Free
SR
Sales RoomExt 1102 · Karachi HQ
Free
SD
Support DeskExt 1104 · Lahore Branch
Free
AC
AccountsExt 1201 · Islamabad Branch
Free
ST
Store FrontExt 1306 · Lahore Branch
Free
FT
Field TeamExt 1408 · Mobile app
Free
One number, every branchA call lands on the right desk, wherever it sits.
Capabilities

What you get with Cloud PBX

As many extensions as you need

Give every desk, mobile and branch its own extension. Adding one more takes a few seconds, with no technician visit.

Nothing sits in your office

No phone box, no wiring, no repair contract. Office moves, power cuts and new hires never need a cable pulled.

Call menus and routing

Build call menus, departments and opening hours by dragging boxes around. See Call Routing & IVR.

Recording built in

Every call is recorded on its own and kept for as long as you choose. See Call Recording.

Browser, computer or desk phone

Use the web phone in your browser, the Windows app, or a normal SIP desk phone. See CloudCall Dialer.

Call anywhere in Pakistan

Reach any landline or mobile, on any network across Pakistan, billed by the second.

Control internal calls

Staff dial each other by extension. You choose whether one company is allowed to dial another.

Free calls between your team

Calls between your own extensions in Karachi, Lahore and Islamabad are always free.

Three extensions or three hundred

Growing is just a setting you change. Add lines the same day you hire people.

No hardware

No phone box. No wiring. No repair contract.

An old-style phone system costs a lot up front, needs a technician on call, and stops working the day you move office. CloudCall runs in the cloud instead, so your phones keep working through office moves, power cuts and growth without anyone pulling a cable.

  • Up and running within 24 hours
  • Keep your current PTCL or mobile numbers
  • Go from 3 extensions to 300 with no new equipment
  • Pay by the second and see your balance live in the portal
On premise PBX → CloudCall
What sits in your officeNothing
0On site
24 hrsTo go live
Rs 0Hardware
PBX box in a cabinetBought up front, ages, fails out of hours
Remove
Cabling to every deskA technician visit for each move
Remove
Yearly repair contractEngineer on call, spare parts, downtime
Remove
Runs in the CloudCall data centreWe keep it online
...
Nothing sits in your officeThe box, the wiring and the repair contract all go.
Made for many offices

One company, one number, every branch joined up.

Send every phone number you own into one call flow. Head office sees everything, while each branch keeps its own extensions, queues and greetings. Moving a call between cities works just like moving it to the next desk.

  • Send calls by city, branch or department
  • One dashboard for every location
  • See answer rates and missed calls per branch
  • Record a greeting for each department
Branch dashboard · 021-38384044
All branches3 connected
95%Answered
12Missed today
1Number
Karachi HQExt 1001-1042, 98% answered
...
Lahore branchExt 1100-1118, 94% answered
...
Islamabad branchExt 1200-1211, 4 missed today
...
Move a call between citiesLike passing it to the next desk
...
Every branch, one numberEach city keeps its own extensions; head office sees all of it.
FAQ

Cloud PBX questions

Straight answers about Cloud PBX, in plain language.

Still unsure about something?Talk to a human, no sales script.
Ask us
01What is a cloud PBX?

A cloud PBX is a business phone system that runs online instead of from a box in your office. Your team connects over the internet from laptops, mobiles or desk phones, so extensions, transfers, call menus and recording work from anywhere in Pakistan. Some people also call it a hosted IP PBX or cloud phone system.

02Can I keep my existing number?

Yes. Your current PTCL landline or mobile numbers can point to CloudCall. Customers keep dialing the number they already know, and the calls are handled online.

03How long does setup take?

Most businesses are live within 24 hours. We set up your number, extensions, call menu and call flow, then show your team how to use the portal.

04Do I need special phones?

No. Your team can use the web phone in a browser, the CloudCall Dialer app for Windows, or any normal SIP desk phone. You do not have to buy any hardware.

Get started

Ready to put your phones in the cloud?

Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.

Live within 24 hours No hardware to buy Keep your existing number Month to month