For Growing Business
The phone system for the stage where chaos usually starts
Departments, waiting lines, live monitoring and reports for companies that have outgrown a few mobile numbers but do not want a big IT project to fix it.
Customer
Agent
Supervisor
Watching the floor, liveEvery active call, every queue and every agent, updating in real time.
Why it fits
What growing business get on day one
Departments that make sense
Sales, Support and Accounts each get their own waiting line, greeting and reports.
Managers can see what is going on
Live monitoring and dashboards show what is actually happening on the phones.
Coaching built in
Whisper advice to an agent, or join the call, without interrupting it.
Numbers to decide with
The busiest-hours chart and answer rates tell you when to hire and where you are losing calls.
Get started
Ready to put your phones in the cloud?
Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.
Live within 24 hours No hardware to buy
Keep your existing number Month to month