Your phone system, joined up with your other tools
Connect CloudCall to Shopify, Zoho, HubSpot, your own WhatsApp or SMS account, a call button on your website, and, for developers, a way to plug it into anything else. It fits into the tools your business already runs on.
Each one is a connection you switch on from the Integrations screen in your portal.
What you get with Integrations & API
Shopify
The caller's past orders show on screen before the agent says hello.
Zoho CRM
Calls are logged for you, and you can click a contact to dial them.
HubSpot
Every call attached to the right deal, with the recording linked.
Call button for your website
A free click-to-call button on your site that rings straight into your team from the visitor's browser.
Put the dialer inside your own tools
A small CloudCall dialer that sits inside your CRM or admin panel, so agents click a number and call without leaving the screen they work in.
Your WhatsApp and SMS account
Connect your own WhatsApp or SMS account once, and every campaign, follow up and quick message during a call can use it.
Call alerts to another system
The moment a call starts or ends, CloudCall can tell another system, with a log of what was sent and a test button.
A connection for developers
A secure way for your developers to build their own workflows on top of CloudCall, including the agent dialer.
Integrations & API questions
Straight answers about Integrations & API, in plain language.
01What does the website call button cost the visitor?
Nothing. The call runs over the visitor's own internet from their browser, so there are no call charges for them and no missed enquiry for you.
02Is there something for developers?
Yes. There is a secure developer connection and an agent dialer connection, plus call alerts that push events into your own systems the moment they happen.
03Does the Shopify connection slow down checkout?
No. It only reads order details to show on the agent's screen when that customer calls in. There is nothing for shoppers to notice or set up.
04Can I connect a CRM other than Zoho or HubSpot?
Yes. The call alerts and developer connection work with any system that can receive a web request, so most CRMs can be wired in even without a ready-made connector.
05Do I need my own WhatsApp or SMS account?
Yes. You connect your own WhatsApp or SMS account once in the Integrations screen, and from then on every campaign follow up and quick message during a call can send through it.
06What is the difference between the website call button and the dialer inside my tools?
The website call button goes on your public site so visitors can call you free from their browser. The dialer inside your tools is for your own agents: it puts a CloudCall dialer inside your CRM or admin panel so they can click to call without switching screens.
Ready to put your phones in the cloud?
Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.