CloudCall has its own built-in dialer
You do not need any other app to make calls. CloudCall comes with its own dialer built right in: a simple keypad, one click to call anyone on your team, and every call saved automatically. It works in your browser or as an app on Windows, and your team can start using it in minutes.
The screen your agents open every morning.
What you get with CloudCall Dialer
Works in your browser
Open the portal in any browser and start taking calls. Nothing to install, no drivers to set up, no headset hassle.
A Windows app, if you prefer one
The same phone as a proper desktop app: call buttons, live notes and tags, the campaign work screen, and who on your team is free or busy right now.
Or a normal desk phone
Already have desk phones? They work as they are. Yealink, Grandstream, Cisco, Zoiper and other common brands.
All the call buttons
Hold, transfer, mute, do not disturb, add more people to a call, and auto answer for agents taking call after call.
Free calls to your own team
Calls between your desks and branches stay inside CloudCall. They never use an outside line and never cost anything.
Your own hold music
Upload your own audio, for the whole company or for one menu step, so callers on hold hear you, not a beep.
Notes and tags during the call
Write a note or tag the call while you are still on it, and @mention a colleague to hand it over with everything they need already attached.
Put the dialer inside your own tools
Drop a small CloudCall dialer straight into your CRM or admin panel, so your team can click a number and call without switching apps.
The same phone, wherever you work
Open it in a browser, use the Windows app, or pick up a desk phone. You keep the same extension, the same recordings and the same reports on all of them.
CloudCall Dialer questions
Straight answers about CloudCall Dialer, in plain language.
01Do agents have to install anything?
No. The browser phone needs nothing installed. The Windows app and desk phones are there for teams that want them, not a requirement.
02Can agents work from home?
Yes. The extension follows the person, not the desk. A home agent has the same recording, reporting and monitoring as one in the office.
03Which desk phones work with it?
Any standard SIP desk phone or softphone, including Yealink, Grandstream, Cisco and Zoiper.
04Can I put the dialer inside my CRM?
Yes. A small CloudCall dialer can sit inside your own CRM or internal tool, so agents click a number and call without opening the CloudCall portal.
Ready to put your phones in the cloud?
Book a free demo of CloudCall. We set up your number, extensions and call flow, then have you live within a day. No hardware and no long contract.